Making a Claim

Please note:
Any occurrence or loss, which may give rise to a claim, should be advised immediately to CEGA (the appointed claims handlers), whose details are shown below. When notifying them of a claim you must provide: your name, address, telephone number, policy reference number and a brief description as to the nature of the claim.

Tel: (UK) +44 (0) 1243 621 202.

For questions about your travel insurance policy or to make any changes, please contact our customer services on 08450 555 222.

ЄHICPlus operate a straightforward claims service with advice and help when you need it. It is a simple and personal process and therefore helps to take some of the worry out of a stressful time. All our advisers are based in the UK and you will speak to a person rather than an automated telephone menu. This can make a big difference should you ever need to make a claim.

The real value of your travel insurance is often revealed during a claim, and ЄHICPlus works hard to offer policyholders a high standard of service.

To make a claim when you return to the UK and for all non-emergency claims, and queries on claims payments, please contact

CEGA Claims on 01243 621 202.